Frequently Asked Questions
At a base level, every $1 (AUD) you spend in-store or online earns you 1 reward point. Once you have earned enough points, you can redeem your points for $ off your future purchases.
The more you spend, the higher you travel up our 5 rewards tiers, which gives you the opportunity to earn points multipliers and access to exclusive offers.
Easy! Simply create an account online at purebaby.com.au, or allow one of our friendly staff in-store to create an account for you.
Ifyou have an account created in-store, remember to set a password online so you're able to view your status and redeem rewards!
If you already have an account with us online or in-store, congratulations - you're already a member!
Once you've joined Pure Love Rewards, every $1 you spend online or in-store earns you 1 reward point. There are more ways to earn points, such as leaving a product review or signing up to SMS! You can see all ways to earn points on our Pure Love Rewards Page.
100 rewards points is equivalent to $10 in rewards!
You can redeem your rewards points in 100-point increments.
200 points = $20 off, 300 points = $30 off and so on.
To redeem rewards points Online:
1. Navigate to the Pure Love Rewards page
2. In the section that says 'How to Redeem Your Points', you can choose which reward you want to redeem depending on how many points you have
3. Click Redeem on the reward of your choosing
4. Your rewards voucher will be emailed to you
5. Enter your voucher number and pin at checkout when placing your order
Make sure you're logged into your account to be able to view and redeem your points!
Note: You won't be able to redeem a reward unless you have enough points in your account.
To redeem rewards points In-Store:
1. Login to your account on our website and navigate to the rewards page. You can access the rewards page directly by scanning the QR code in store.
2. In the section that says 'How to Redeem Your Points', you can choose which reward you want to redeem depending on how many points you have
3. Click redeem on the reward of your choosing
4. You will receive an email containing your rewards voucher details, which you can present in store!
Note: You won't be able to redeem a reward unless you have enough points in your account.
